Problems We're Solving
cost per hire
days to fill a role
cost of training a new hire
months to break
even on a new hire
Our Secret Sauce
100% Remote + 0% Service fee
100% Remote + 0% Service fee
Driving Results Together
Our Midgear Experts work alongside your internal team and use the same systems that you use, making it easy for both parties to collaborate and have full transparency into productivity.
HOW IT WORKS?
Tell us what you need help with
One-time projects, recurring work, or part-time professionals, or dedicated teams. No more large agency or firm pitches, googling for solutions or bribing friends for recommendations on Facebook or LinkedIn.
We scope and quote your work or projects
Our solutions team will work with you to understand your goals, needs, and get you an official scope and quote.
You approve and pay a deposit to start
Review your official scope and quote. When ready, pay a deposit so we can assemble the handpicked professionals for you
We assemble and guarantee your experts
We assemble pre-vetted professionals and teams and guarantee their work. Our professionals are vetted for their skills, industry, and specific domain expertise.
Onboarding and Go-Live
Your new team is set up for success and is on track to deliver on the high standards you set.
THE BETTER WAY TO GROW YOUR BUSINESS
Some clients have their own internal VOIP platform however the majority are using a cloud-based call system such as RingCentral or AirCall. You will be able to assign a local number which helps your remote team to be location agnostic. Or they can use their cell phones to make local calls if the phone bills are taken care of.
MidGear has partnered with TimeDoctor to provide remote workforce management software. You will have access to their software at no additional cost. This platform will allow you to track logins/outs, keystrokes, mouse clicks, downtimes, and screenshots. All invoices are calculated with the help of Time Doctor. Your account manager will review this during your onboarding calls.
The majority of our teams are logging into the same cloud-based systems that your in-office team uses. You will be given access to our internal portal that tracks and manages HR requests.
Communication skills set MidGear apart.
They bring to the table exceptional verbal
and written English language skills which
you will very quickly be able to identify in
For every 100 organic applications, 98 are rejected, and 2 are invited to join our pool.
We eliminate roughly 80% of applicants in
the initial screening process.
We are confident with our talent, we charge nothing upfront. You will be required to sign an agreement that protects all parties before interviewing potential contractors. Ongoing, you will be charged a monthly or hourly rate based on the engagement. We strongly suggest setting forth performance bonuses as well as a year-end bonus.
Invoices are sent monthly. Payments to be made within 7 days of invoice date and all payments are electronic and submitted through direct ACH bank transfer.
None. We require a two week written notice to terminate our partnership.
A two-week notice period is required to cancel our services (outside the 5-day trial period). The livelihood of our contractors and their families are dependent on wages. We need ample time to transfer them to a new account.
If anExpert resigns, MidGear will replace the contractor at no additional cost.
MidGear Experts use all your internal tools. You can invite them to slack, CRM, outreach tools and all your project management tools to collaborate easily. You would feel our Experts are just an extension of your team.
Every partner is assigned an Account Manager at MidGear early in the engagement to drive efforts together.
All Experts are eligible to take up to ten days of unpaid leave each year. We try our best to ensure time off is not taken during peak times for your business however similar to your internal or in-office team, things come up from time to time. They are not eligible to take time away during the first two weeks.
Yes, all our experts go through a rigorous qualification process during their application to MidGear Community. And are timely evaluated when applied for jobs.
We recommend training your MidGear Experts as you would your in-office team. The only difference will be all training will be conducted virtually using video conferencing.
We train them periodically through webinars and exclusive content, networking, and monthly challenges in our community.
We require a member of your team to conduct training as we will never know your business and the requirements of the role as well as you.
This varies greatly depending on the requirements of each role. Some roles require a day to complete training, others take weeks. We suggest a training block orienting them to your company culture, vision, and goals. Your dedicated Account Manager will be there for you as a resource to ensure the training is successful.
Every client is given 5 days, 40 hours, to evaluate if Expert is a fit for your business. If for any reason you are not satisfied, you will be refunded in full.
Yes. We allow you to trial a maximum of 3 MidGear Experts.
Yes. We will allow you to trial someone new. After two trials the path forward is determined on a case-by-case basis.
We are registered in Bangalore, Karnataka and set out shop in HSR Layout. Please let us know if you’re in the area, we’d love to take you to coffee, lunch or dinner.
Our independent contractors work remotely in Bangalore, Mumbai, Delhi, Hyderabad, Chennai, and all across the country.
MidGear Experts have a special zest for life and some of them are always on the move doing what they love. They work from home, hotels, tents, parks, cafes and their dedicated offices. But they get the work done, no matter where they are!